Embedded Files
For enquiry about DMSL Hotel Services Certification (HSCS)
Join the network of top-tier hospitality providers today by getting DMSL HSCS certified!
What is DMSL Hotel Services Certification Scheme (HSCS)?
DMSL Hotel Service Certification Scheme (DMSL HSCS) is a voluntary assessment and certification program designed to recognize and enhance the quality, safety, and service standards of hospitality establishments across Africa.
DMSL HSCS is a management system certification service developed by Dominite Management Systems Ltd (DMSL).
The certification program with ISO 22483:2020 (Tourism & Related Services – Hotels Service Requirements), ensuring internationally recognized best practices in the hospitality industry.
DMSL HSCS certification is a mark of excellence, demonstrating a hotel’s commitment to superior guest experiences, operational efficiency, and continuous improvement. It helps businesses differentiate themselves in a competitive market while fostering customer confidence and brand reputation.
DMSL HSCS certification is a mark of excellence, demonstrating a hotel’s commitment to superior guest experiences, operational efficiency, and continuous improvement. It helps businesses differentiate themselves in a competitive market while fostering customer confidence and brand reputation.
Who Can Apply?
DMSL HSCS certification is open to a wide range of hospitality businesses, including:
Hotels – From budget to luxury accommodations
Guesthouses & Lodges – Small-scale hospitality providers
Resorts & Serviced Apartments – Extended-stay facilities
Restaurants & Cafés – Food service providers within hospitality setups
Event & Conference Centers – Venues offering professional hospitality services
If your business prioritizes quality service, customer satisfaction, and international standards, then DMSL HSCS is for you!
Certified businesses gain promotional benefits through DMSL’s recognition programs, boosting visibility and credibility.
Why Choose DMSL HSCS?
Why Choose DMSL HSCS?
Global Recognition – Certification aligned with ISO 22483:2020, ensuring your establishment meets international hospitality standards.
Guest Trust & Loyalty – Build a strong reputation that attracts and retains customers by showcasing your commitment to quality service.
Business Growth & Competitiveness – Stand out in the industry and gain a competitive edge over non-certified establishments.
Quality Assurance & Compliance – Establish structured processes that enhance operational efficiency and service excellence.
Marketing Advantage – Certified businesses gain promotional benefits through DMSL’s recognition programs, boosting visibility and credibility.
Join the network of top-tier hospitality providers today by getting
DMSL HSCS certified!
Page updated
Report abuse